Change management

Change management as a component of smart2project

Change management - is the changing of something that already exists. Changes take place in service management, in IT, in infrastructure or along the process chain. So you see once again: Everything in life is a project.

What challenges do I have in my daily work to implement Changes?

You need a central foundation of linked data on which to plan and execute a change. To do this, you need to consider what impact it will have on the organization, customers, and suppliers.

Which systems / system groups are to be subjected to a change? Which processes and services will be affected? Who is responsible for these? (smart2project has the process and service owners). Who else knows all of these? What risks will arise for the organization (possibly contingency plan)?

Derivation from process and service risks (maximum principle)

The approval process is guided and documented by the software (no one is forgotten). The implementation takes place and everyone can plan their time better and costs can be saved due to the comprehensive targeted information.

You surely know the sentences:
“Nobody knows what anybody else is doing” or “The left hand doesn’t know what the right hand is doing”.

No matter what you call it, chaos in change management is expensive and your personal reputation suffers enormously. Surely you would like to avoid this. With smart2project we offer a tool that eliminates the problems described above in the best possible way.

A change can affect only a few employees, but also a large part of the organization. While projects can sometimes be carried out in parallel with business activities or create new areas, change management is much more about changing something that already exists.

In the case of technical changes, such as in IT, logistics or production, we are often dealing with the standard and our daily business. When it comes to changes in the workflows (processes & services) of our colleagues, this is often a challenge.

What is important to note here:

Our brain wants stability, not change, because we think the old evil is better than the new happiness. As a result, any change that alters workflows faces psychological hurdles.
Anyone who has implemented a new CRM or any other new system knows how strong the reluctance to change is.

When you initiate a change, you should look critically at the feasibility and possibly consider a plan B as well. Resources such as personnel and required materials must be thoroughly examined. The affected processes and services must be examined and the risks for the customers and for the organization critically considered.

If the checks were successful, the approval process must start. All necessary approvals must be obtained.
Only when all approvals have been granted and all requirements from the releases have been implemented can the change start. To this end, all those involved should be informed once again about the general release and the now planned start.
Once the Change has been successfully implemented, it is imperative that a completion message is sent to all those affected and those releasing the Change.

If the change was not successful, plan B must be activated. We are your helpful tool for all these processes and recurring changes. You can clone and modify successful Changes and save a lot of time. You can insert Changes into Changes and create a new Change.

To meet these challenges in the best possible way, we have integrated these functions and help in our software solution.

Welcome to your software smart2project.