smart2success

Business continuity management / Emergency management

Say goodbye to overloaded paper plans and Excel lists that nobody uses in an emergency. We provide scalable, digital, and practical emergency management that focuses on what matters: fast action, clear processes, and well-founded decisions.

What to do when it happens?

Flooding, power outages, cyberattacks, staff shortages, or disrupted supply chains — the list of real threats keeps growing. Multiple incidents challenge us more and more. It’s no longer enough to ask: “What could happen?” Much more important is: Which processes are critical? How severe is the damage — and as a result, how quickly do we need to respond? That’s what we must protect. Why something fails is secondary; what matters is how we respond.

smart2success turns uncertainty into the ability to act — with a system that not only highlights risks, but delivers concrete answers.

The foundation for your emergency management

P

People

In an emergency, clarity is everything: your employees need fast orientation and clear instructions so they can act safely and decisively when it matters.

C

Company

Whether service, production, or administration — our software provides clear emergency plans to get critical business processes back up and running.

T

Technology

Our no-code solution links risks, processes and services, assets, suppliers, projects, and documents — for dynamic, visual, and audit-proof risk management.

Our approach: Standardized emergency plans for maximum resilience

Instead of maintaining hundreds of detailed individual plans, we rely on an intelligent standard:
One plan for the first critical hours after an incident — regardless of the cause.

We connect all relevant information from the areas of:

  • People
  • Processes & services
  • Infrastructure and systems (assets)
  • Suppliers
  • Documents

This gives you a reliable foundation for well-founded decisions — in seconds instead of hours.

Our emergency plans help your organization respond confidently in three phases:

  • Detect: Who or what is attacking? (e.g., fire, ransomware, power outage)
  • Respond: Protect people, data, processes, and assets
  • Stabilize: Restore emergency operations and transition back to normal operations

Knowledge that matters when it counts.

Whether a webinar, in-person training, or specialist event — we prepare you and your team for emergency management.

Your benefits with smart2success at a glance

Emergency plan simulations

Thanks to the template function, you can use predefined emergency plans — for example for cyberattacks. With one click, you can clone them, customize them, and deploy them immediately. This minimizes delays and damage.
Notfallmanagement

Emergency management is just one part.

Our vision with smart2success is an end-to-end data flow that intelligently connects your existing tools — turning isolated solutions into an organization that is actionable, efficient, and resilient.

Free & non-binding

Knowledge to take with you — concise and practical

Downloads

Checklist: Components of a Service Level Agreement

Downloads

White paper: Digitalization in industrial companies

Downloads

White paper: Data import from macmon NAC

smart2success product and company pitch

FAQ Emergency Management

Frequently asked questions about features, benefits, and use cases of smart2success.
Can different locations or departments be mapped as well?
Yes. smart2success allows emergency processes to be mapped across locations and departments. This way, you maintain oversight even in complex structures and can respond in a targeted manner.
What threats can be covered with smart2success?

Whether cyberattacks, natural disasters, technical failures, or staff shortages — smart2success helps you capture risks, run through scenarios, and develop realistic recovery plans.

How long does it take to implement emergency management?
Your data is integrated within 5–10 days. This means emergency management is ready to use in a short time. Thanks to predefined templates and proven industry standards, you quickly benefit from clearly structured action plans and are optimally prepared for an emergency.
How does smart2success support audits or certifications (e.g., ISO 22301)?
smart2success documents processes, responsibilities, and recovery strategies in a traceable, audit-compliant way. This makes it easier to provide evidence for standards in the area of business continuity management (BCM).